We are a Health Advisory Service designed specifically for college students and their parents.
Whether hundreds or thousands of miles away from home, your student may need access to medical advice and care. We understand the frustration and worry that families often experience when their college student needs medical attention that cannot be addressed by Student Health Clinics or local Urgent Care Centers. We are parents of college students too, and we understand the importance of your child’s health.
Designed to establish a bridge to care for college students, our service helps simplify and breakdown barriers to communication between parents, students, and Primary Care Physicians back home. We have built a set of services tailored to the specific needs of college students and to ensure excellent service, membership is currently limited to 50 students.
Currently, this service is only available to students in Ann Arbor, Michigan. Please check back in or sign up for alerts to know when this service becomes available in other college towns.
Dear Parent of an Incoming College Student
First, congratulations on this exciting milestone. As a fellow parent, I have been in your shoes and have experienced the full range of emotions from sadness my kids were leaving to excitement for the beginning of the next stage of their lives...
The Right Connection to high quality Healthcare
Exceptional Medical Care
24/7 access to medical advice from a Board Certified Physician, complimentary nutrition consultation with a Registered Dietition, and assistance establishing care to receive medical care locally
Local Management of Chronic Conditions
Including Asthma, Diabetes, ADD/ADHD, Autoimmune Diseases, Depression, Anxiety etc, as well as medication management and prescription renewals
Medical Record Coordination
Local integration of your student's medical record so when treatment is needed, there is continuity in the care provided and that the correct forms are signed and on file to ensure you're provided with the opportunity to be involved in your student's care
Personal Navigator
Dedicated helpline for parents: you will be connected to your personal navigator to answer your questions about your child's care, as well as about insurance coverage while your student is away from home
Communication and Updates
Access to a SHC Parent Community where you will receive health information and student lifestyle tips from trusted, highly qualified resources
Care Package Service
For specific diagnoses when your student is sick at school, we will pack up and deliver the right supportive care supplies
Answers to Frequently Asked Questions regarding StudentHealth Connect Services
- Service Cost?
- What's Included?
- What's Not Included?
- How do I register my child?
- My child just received a difficult medical diagnosis and I am worried about how far away my child will be from family. Now what?
- Communication Loop?
- Flu Vaccines?
- Green Tree Pediatrics?
- Same Day Appointments?
What is not included in the cost of the service?
SHC is not a medical services provider, nor do we give medical advice. SHC is a health advisory service that connects your student to the right care making sure that they are seeing the top medical practitioners in the community who are vetted by SHC to ensure they meet our rigorous quality standards. Medical services will be billed by the medical provider, and families are responsible for the incurred cost of medical care.
If you have additional questions and would like to speak with one of us at SHC, please call the membership line at 734-821-7901 to reach an SHC navigator.
There are two key steps and a third optional step to registering your child for an annual membership. First step is for you, the parent, to register through the website. We collect important contact information at this step, as well as payment. After you, the parent, has completed your part, your child will receive a text message (the second step) with a link to complete their part of the registration process. It works just like checking in with the airlines for a flight. This is a critical step during which we gather important information about your child's health, obtain permission to keep the parent in the loop, and permission to reach out to your child's pediatrician/internist back home. We are often asked if the parent can complete this step; however, it is essential that your college student is the one granting us permission. The third step is to complete an onboarding interview by phone or video call with your personal navigator. We find that parents often appreciate this opportunity to establish a connection, ensure that we have a good plan in place, and set expectations right up front.
If you have additional questions and would like to speak with one of us at SHC, please call the membership line at 734-821-7901 to reach an SHC navigator.
First, we at SHC are sorry to hear that your family is going through a difficult time. The transition to college is already an intense emotional experience without any complications. The good news is that SHC is here to help your child navigate this transition. We help maintain the communication loop with the team back home, ensure that your child has an excellent local plan and access to the best medical care locally. SHC was designed to provide support to ensure that your child can experience college to the fullest,
More questions? Please call the membership line at 734-821-7901 to speak to an SHC navigator.
How do I make sure I can be in the communication loop?
When a child turns 18, parents can still be involved as long as the correct paperwork is completed and on file. We will make sure that you and your student are able to complete the necessary paperwork and we will keep it on file for you.
If you have additional questions and would like to speak with one of us at SHC, please call the membership line at 734-821-7901 to reach an SHC navigator.
Can my child get a flu vaccine?
Yes, we will make sure that your child can schedule a flu vaccine at their convenience.
If you have additional questions and would like to speak with one of us at SHC, please call the membership line at 734-821-7901 to reach an SHC navigator.
Why do we partner with Green Tree Pediatrics for phone triage services?
Having been involved in the creation of this practice in 2004, and having worked closely with this practice for the past 15 years, we are confident that Green Tree Pediatrics can meet our high standards for the care your student will receive. The 24/7 help line is staffed by physicians from Green Tree Pediatrics.
Green Tree Pediatrics does not accept new patients who are older than 18 years at the time care would be established. For local access to care, your navigator will make recommendations based on your college student's individual profile to ensure that they are matched up with the right provider for them.
If you have additional questions and would like to speak with one of us at SHC, please call the membership line at 734-821-7901 to reach an SHC navigator.
Are same day appointments available everyday?
Your college student will always have access by phone to a board certified physician; for appointments, your SHC navigator will work with you and your college student to ensure that you establish care with the practice that will best meet your needs.
If you have additional questions and would like to speak with one of us at SHC, please call the membership line at 734-821-7901 to reach an SHC navigator.